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Nathan Dickson

DevOps Software and Test Engineer

Nathan Dickson standing on a bridge in cambridge

I'm a senior Developer and Test Engineer with a strong background in the telecommunications industry, working on Critical National Infrastructure and Large-Scale Projects. I have a wide range of skills in Computer Science, Neural Networks, Web Development, and Software Development. I hold a degree in Computer Science from the University of Suffolk and am passionate about information technology.

From a young age, I've loved building and tinkering with projects. The joy of creating something from scratch has always driven me. As a DevOps engineer, I channel that passion into my work, enjoying the dynamic challenges and constant innovation the field brings. For me, it's more than just a job—it's a lifelong commitment to crafting solutions and embracing the ever-evolving landscape of technology.

Outside of work, I enjoy scouting and exploring the great outdoors. These activities balance my life and fuel my creativity.

My professional journey has led me to the telecommunications industry, which is incredibly rewarding. It's the foundation of many everyday activities—video calls with loved ones, online shopping, emergency calls, navigation, and even access to healthcare. It's fascinating to be part of the technological backbone that enhances people's lives.

I'm excited about the new challenge of pursuing a PhD, further expanding my knowledge, and contributing to cutting-edge advancements in my field.

Experience

October 2024 - Present
Software Engineering Manager
BT Group
Leading a team of software engineers in the development of am automation platform focused on the labortory as at Adastral Park
  • Innovative Automation Leadership: Spearheaded automation initiatives within Gemini Evolution Team by developing an innovative automation platform consisting on both in house and third party tools.
  • Collaboration and Communication: Worked closely with cross-functional teams to ensure alignment on project goals and deliverables. Facilitated communication between teams to ensure smooth project execution.
  • Architecture and Design: Designed the automation platform to meet high security and code standards to comply with both BT strict internal policies and UK Government regulations including the telecommunications security act.

As an Software Engineering Manager (Environment Specialist) at BT Group, I leverage my extensive technical expertise in network engineering to support the Converged Core network, which underpins critical infrastructure such as emergency services and national air traffic services. My role involves implementing and evaluating network infrastructure, providing technical consultancy, and ensuring the smooth delivery and configuration of Network Models in line with organisational guidelines. Key responsibilities include: Leading the implementation of network infrastructure and ensuring technical requirements are met. Collaborating with the Environment Architect to support the Environment and Model Strategy. Offering technical consultancy for transitioning models/labs into the Gemini environment. Acting as a technical mentor and championing emerging trends in network engineering. Providing technical quality assurance and resolving complex, cross-domain issues. Participating in technology lifecycle planning and contributing to the development of technology roadmaps. My role is pivotal in maintaining the robustness of BT's network, which supports 70% of the UK's mobile network and 40% of its broadband network. I am committed to continuous improvement and innovation, ensuring BT remains at the forefront of technology.

May 2022 - October 2024
Network DevOps Engineer
BT Group
Leading the Development of a Test Automation Tool at BT
  • Implemented Continuous Integration and Continuous Delivery (CI/CD) processes.
  • Collaborated on web development and test automation projects.
  • Developed a test automation tool for the BT network.
June 2024 - July 2024
Lecturer in Computer Science
University of Suffolk
As the Emergent Technology Module Tutor at the University of Suffolk, I was responsible for the coordination, and delivery of the Emergent Technology module, focusing on the latest trends and technological advancements.
Jul 2021 - Jul 2022
Recommendation Engine Developer
University of Suffolk
Development of a LSTM RRN for use by Suffolk Libary
  • Designed and Built a LSTM RRN for classification
  • Build a Recommendation Engine with a combined Fast & Frugal Desicion Tree and Weighted Sum Algorithm
Oct 2017 - May 2022
Network Test Engineer
BT Group Plc
Conducting Network and Software Testing on BT's Core 21CN and 20CN Networks including supporting work for the launch of 5G and BT's global finical backbone products
Aug 2016 - Oct 2017
Cloud Infrastructure Engineer
i2N
Developing and maintaining cloud infrastructure

Skills and Interests

Skills

Technologies
Web Development, Neural Networks, Machine Learning, Cloud Computing, Data Science, Automation, DevOps

Programming Languages
Python, Rust, JavaScript, HTML, CSS, SQL, NoSQL

Interests

Professional
Automation, Cloud Computing, Machine Learning, Data Science, Data Analysis, Supporting Mental Health Initiatives

Personal
Hiking, Camping, Traveling, 3D printing, Board Games

Publications

Classification and Recommendation of Mental Health Assistance Events Using an RNN-LSTM, Fast-And-Frugal Trees and Weighted Sum System

Author(s): Nathan R. Dickson & Nicholas H. M. Caldwell

Published in: Artificial Intelligence XLI. SGAI 2024

A common challenge for organizations providing vast ranges of services to large customer pools is linking customers only to relevant services, due to the sheer amount of service and customer information available. Using AI techniques, this project provided a linkage between the emotional needs of potential end users and events available through the education and community support charity Suffolk Libraries. The effective data classification and the implementation of a personalized recommendation algorithm allowed the project to connect the events and services offered to those members of the community who would benefit most from them.

Access Paper on Spriger

Honors and Awards

Innovator of the Year
Finalist
ITP award for innovation in the field of telecommunications.
Rising Star Award
Winner
Electronics Weekly Rising Star award for a talented engineer in their first five years in the industry.
DI Apprentice Of The Year
Winner
Award for the best apprentice in dynamic infrastructure across the 4 year period of the apprenticeship covering both academic and work achievements.
Bright Spark
Winner
Electronics Weekly Rising Star award for a talented engineer in their first five years in the industry.
Degree Apprenticeship National Awards
Highly Commeneded
For Special Achievement based on professional accomplishments in the Tech Industry Gold Degree Apprenticeship Awards.
Christopher Mills Award
Finalist
Award for early career achievement in the field of telecommunications.

Recommendations

Blessan Samuel

Software Engineer

While working with Nathan, he showcased his ability to be a hard-working, talented, and dependable member of the team. He has always created the time to help and support others around him when needed. Nathan has proved his extensive knowledge in various fields within software development, undertaking any tasks assigned with a forward-thinking mindset, considering how to wield his knowledge and experience to improve the process for the future.

I have also had the pleasure of organizing events with Nathan to exhibit BT's Adastral Park site and build a blossoming relationship with a leading college to attract the best talent towards the apprenticeship scheme offered. I have also had the opportunity to witness Nathan present to diverse crowds of students, peers, and leaders with captivating, informative presentations. Nathan is faultless when regarding the dedication, effort, and pride he puts into his work with remarkable technical and problem-solving skills, which would be an immense, well-rounded asset to any team.

Brennan Minns

Full Stack Agile Software Engineer at BT

After working alongside Nathan for over 3 years surrounding work and undergraduate studies, it is evident that Nathan has a natural passion for software development and networking solutions. He is a forward-thinking, hard-working individual who is self-driven to achieve the projects and tasks he puts his mind to. Not only does he cooperate well with others, but he will also strive to achieve the highest quality work, whilst simultaneously bringing out the best of the work colleagues around him with his positive engagement and work ethic.